hplowe Report post Posted March 12, 2007 I have 2 computers. One is a laptop the other is a desktop. Both worked fine up until 2 days ago. Now where the client says: Connecting to Server... it just sits there. It never goes onto the green server message. if i let the client sit there for a minute or so it will say: Going AFK This occurs on both computers. Any Ideas? Share this post Link to post Share on other sites
hplowe Report post Posted March 13, 2007 Going thru withdrawals!!! Share this post Link to post Share on other sites
Tanyia Report post Posted March 14, 2007 Please provide us with your computer information as listed in the "Troubleshooting" thread pinned at the top of this forum section, so we can help you a little better Share this post Link to post Share on other sites
hplowe Report post Posted March 14, 2007 I get NO Error on either the desktop or the laptop, just never get green server text o connect to server. Laptop Processor Speed and Type: AMD Athlon 4000+; 2.59GHz (in GHz) RAM: 1024 MB Graphics Card ATI Mobility Radeon X600; video memory: 128MB Hard drive space: 78GB of 100GB Drive free Version of Eternal Lands running: 1.3.3 beta Operating System and version: Windows XP Home version 2002 with Service pack 2 Contents of error_log.txt: Log started at 2007-03-13 23:37:24 localtime (Eastern Daylight Time) [23:37:27] Error: Can't open file "quest.log" [23:37:27] Downloading http://www.eternal-lands.com/updates133/files.lst from www.eternal-lands.com [23:37:27] Error: Can't open file "commands.lst" [23:37:28] Client closed Internet connection speed: 1.5Mb Cable Nothing has changed on my computer in the past 3 months and it has been working fine until 3 days ago. Thank you for any help! Share this post Link to post Share on other sites
Entropy Report post Posted March 14, 2007 A new firewall maybe? Share this post Link to post Share on other sites
hplowe Report post Posted March 14, 2007 (edited) Nothing... just the router, but it has been in place for over 2 years... just in-case I plugged into the modem directly... same problem Edited March 14, 2007 by DuN Share this post Link to post Share on other sites
Entropy Report post Posted March 14, 2007 Ok, do this: Start, Run, cmd Then type: telnet game.eternal-lands.com 2000 See what it says (some text or nothing) Share this post Link to post Share on other sites
hplowe Report post Posted March 14, 2007 says something but it flashes by so quick I can't read it (screen clears). Ping: Pinging game.eternal-lands.com [62.93.225.47] with 32 bytes of data: Reply from 62.93.225.47: bytes=32 time=109ms TTL=51 Reply from 62.93.225.47: bytes=32 time=110ms TTL=51 Reply from 62.93.225.47: bytes=32 time=109ms TTL=51 Reply from 62.93.225.47: bytes=32 time=109ms TTL=51 Ping statistics for 62.93.225.47: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 109ms, Maximum = 110ms, Average = 109ms Tracert: Tracing route to game.eternal-lands.com [62.93.225.47] over a maximum of 30 hops: 1 65 ms 1 ms 1 ms <My Router> 2 11 ms 11 ms 12 ms <My ISP> 3 10 ms 13 ms 10 ms <My ISP> 4 17 ms 11 ms 12 ms 66.110.201.1 5 12 ms 13 ms 13 ms atl-sw2-ge-6-0.ctr-gpw.wvfiber.net [63.223.8.129 ] 6 25 ms 26 ms 25 ms ash-c01-tge-3-1.TG-ash-c01-3-1.wvfiber.net [66.2 16.1.158] 7 88 ms 29 ms 25 ms ge-4-1-0.mpr1.iad10.us.mfnx.net [206.223.115.86] 8 31 ms 28 ms 149 ms so-4-0-0.mpr1.iad2.us.above.net [64.125.30.118] 9 35 ms 95 ms 31 ms so-4-0-0.mpr2.iad1.us.above.net [64.125.29.133] 10 39 ms 210 ms 174 ms so-6-0-0.cr2.dca2.us.above.net [64.125.27.210] 11 154 ms 98 ms 99 ms so-0-1-0.mpr1.lhr3.uk.above.net [64.125.27.166] 12 * 117 ms 109 ms pos9-1.mpr2.cdg2.fr.above.net [64.125.23.10] 13 112 ms 109 ms 108 ms te1-4.er2b.cdg2.fr.above.net [64.125.23.33] 14 110 ms 391 ms 110 ms game.eternal-lands.com [62.93.225.47] Trace complete. Share this post Link to post Share on other sites
Guest tiredpostie Report post Posted March 14, 2007 I've just had the same problem. I simply uninstalled/reinstalled and it seems to work fine now. hope this helps. Share this post Link to post Share on other sites
hplowe Report post Posted March 14, 2007 No Luck on the Re-install Here is the Chatlog: Log started at 2007-03-14 10:25:10 localtime (Eastern Daylight Time) [10:25:10] Window size adjusted to 780x550 [10:25:11] GL_ARB_multitexture extension found, using it. [10:25:11] GL_EXT_compiled_vertex_array extension found, using it. [10:25:11] GL_*_point_sprite extension found, using it. [10:25:11] GL_ARB_texture_compression extension found, using it. [10:25:11] GL_EXT_texture_compression_s3tc extension found, using it. [10:25:11] GL_SGIS_generate_mipmap extension found, NOT using it... [10:25:11] GL_ARB_shadow extension found, using it. [10:25:11] GL_ARB_vertex_buffer_object extension found, using it. [10:25:11] GL_EXT_framebuffer_object extension found, using it. [10:25:11] GL_ARB_fragment_program extension found, NOT using it... [10:25:11] GL_ARB_vertex_program extension found, NOT using it... [10:25:11] GL_ARB_vertex_shader extension found, using it. [10:25:11] GL_ARB_fragment_shader extension found, using it. [10:25:11] Shadow map size not supported! Shadow map size reduced to 512! [10:25:33] Connecting to Server... Share this post Link to post Share on other sites
nicky Report post Posted March 14, 2007 Dun, run ent's telnet command using a -f C:\debug.log at the end it will dump the info into the log file. you should get the welcome message when you run this telnet command. Share this post Link to post Share on other sites
Entropy Report post Posted March 14, 2007 Also, see if this helps: http://www.eternal-lands.com/forum/index.php?showtopic=32941 Share this post Link to post Share on other sites
hplowe Report post Posted March 15, 2007 thanks crosis/entr still no go. debug log stayed at 0 bytes Share this post Link to post Share on other sites
Entropy Report post Posted March 15, 2007 Ok, well, if this is the case what it means is that your ISP (or router, firewall, etc.) is blocking port 2000 TCP. Call your ISP support line for help on this issue, since it is out of our hands. Share this post Link to post Share on other sites
hplowe Report post Posted March 15, 2007 isp assures me it is not their issue router has not changed Share this post Link to post Share on other sites
Entropy Report post Posted March 15, 2007 Well, then, do you have any antivirus or firewall? if so, disable them and see if it gets better. Share this post Link to post Share on other sites
hplowe Report post Posted March 15, 2007 Both computers have had Trend Micro AV for over a year. Disabled on both and same problem, neither has firewall as I have NAT enabled in router, which has not changed in over 2 years. Can I force EL to use another port besides 2000? Share this post Link to post Share on other sites
Entropy Report post Posted March 16, 2007 Can you connect on port 2001, to the test server? Share this post Link to post Share on other sites
hplowe Report post Posted March 18, 2007 No, I tried that as well Share this post Link to post Share on other sites
hplowe Report post Posted April 10, 2007 Well after much diagnostics, Ent is right (of course). Though my job, I have access to 3-4 ISP's, all work except my ISP. I tried from other locations using my ISP and same thing happens. I tied other ISP's and I can log on. I called my ISP and they of course say it is not them. How can I convince them that it is? They say they can run the ping command that ENT provided above... Share this post Link to post Share on other sites
nicky Report post Posted April 10, 2007 Get thier support on the phone, and don't let them hang up until it works. Let them go thru all your settings, your firewall, your router's software, whatever they want to do, even let them remote desktop (like go to my PC.com or whatever) until they are convinced that something is wrong on thier end. I've gone thru ISP issues before too, it will help that you have done all of these tests already. Just keep hammering home that you KNOW it's them, and you want them to prove it's not since you have exhausted all of your options. I once had 3 verizon managers, 2 local switch office tech's and 4 callcenter support people tied up for 2 weeks convincing them that even though thier map says my home (17,500 ft from the local switch office) is too far away for the higher speed DSL service to work, i knew that it would (i won't go into why i knew). It got to the end of the second week and finally i got the local switch office tech to switch my port to the higher speed service, then i ran a speedtest application and it worked perfectly and he could see that it was working. Before this they were refusing to give me the higher speed service, but i really wanted it and refused to give up until they proved it wouldnt work. Persistance. Share this post Link to post Share on other sites
bigkav Report post Posted April 12, 2007 Hmm this is very unusual. i mighten know much about isp's or rather but you should be able to connect Share this post Link to post Share on other sites
Derin Report post Posted April 13, 2007 In any case, this issues is solved as far as EL is concerned. Work this out with your ISP. Case closed. Happy gaming Share this post Link to post Share on other sites
