Nessa Report post Posted October 3, 2016 I have a guildie currently struggling to log in on her smartphone. She says she's getting the error msg "bad username/password" with every char she tries (all of them having different pws). She can still log on her computer. Any ideas on what may be the problem/solution? Quote Share this post Link to post Share on other sites
EatsAllLife Report post Posted October 4, 2016 I have a guildie currently struggling to log in on her smartphone. She says she's getting the error msg "bad username/password" with every char she tries (all of them having different pws). She can still log on her computer. Any ideas on what may be the problem/solution? Make sure she has the current 1.9.4 compatible client. I had this same issue until I redownloaded the most current client. Quote Share this post Link to post Share on other sites
Zalbo Report post Posted October 5, 2016 I found that logging on with my phones service data I wasn't able to pick up port 2000. On WiFi I can log in no problem. So it may be down to their service provider rather than the client not recognising the characters names/passwords Quote Share this post Link to post Share on other sites
Nessa Report post Posted October 5, 2016 Well, I haven't been able to catch her yet to see if any of your tips worked but thanks anyway, guys. I'll let you know how things went when I talk to her again. Quote Share this post Link to post Share on other sites
Nessa Report post Posted October 5, 2016 Okies, update... After some more troubleshooting we found that she had the 2014 client posted here http://www.eternal-lands.com/forum/index.php?showtopic=58602 but that there's was a 2015 link on the last page to a more recent version here http://www.eternal-lands.com/forum/index.php?showtopic=59968 which she installed. She then rebooted and presto! - EL now working. Thanks again. Quote Share this post Link to post Share on other sites