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Derin

Troubleshooting guide, please READ THIS FIRST

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A short FAQ (Frequently Asked Questions):

 

From where do I download the game client?

 

http://www.eternal-lands.com/page/download.php

 

What mirror should I use?

It doesn't matter.

 

Are there any rules that I should be familiar with?

There are several rules to create a friendly environment in the game, see:

http://www.eternal-lands.com/forum/index.php?showforum=16

 

Where do I sign up/make an account for the game?

You don't. You just download the game(follow the directions in the question below), and play. Eternal lands is not browser based. You must download and install the game client prior to playing. The only thing you have to sign up for now are these forums.

 

Now that I've downloaded the game, what do I do now?

The game files are stored in a windows installer file. Click the el_***_install.exe and let it nstall to the suggested directory (folder). Check for updates and install them after you installed the game. Linux users, scroll further down for some Linux specific stuff. Click on el.exe to run the game.

 

I can't connect to the server

See if you can view the "players online" page on the main web site:

http://game.eternal-lands.com/online_players.htm

If you can view that page, but can't connect to the server in the game, then you have a problem with your firewall settings. Ways to configure firewalls vary greatly, but you need to allow connections through port 2000.

If you cannot view that page, then there is a problem with your ISP preventing you from connecting. Try again later, or complain to your ISP.

 

I downloaded the latest update, and now there's stuff missing! wtf?!

You have to install updates into the same folder as a full installation of the game, and it must be installed with folder names like you did with the full game.

 

I try to run the game and it says I'm missing wrap_oal.dll (or some other file)

You probably only downloaded the update, or put the update in the wrong folder and tried to run the game from there.

 

My name changes to {beaver, rat, gargoyle, cyclops,...} and I wander off into {a mountain, the ocean, Geelef}.

or

OMFG!! it's the matrix!!!!

You probably missed an update. You probably have to redownload the full game again.

 

Windows says "Developed using the Dev-C++ IDE" has encountered a problem, but I don't have Dev-C++ !!!

That just means that the client crashed. It has nothing to do with C++.

 

I don't have any music. Do I miss something?

 

Music is a separate download, see:

http://www.eternal-lands.com/page/music.php

The music is in a zip file*, you have to extract it. Select the music folder in your EL directory. You need a program like Winzip to extract it. (http://www.winzip.com/downwz.htm). Extract it to the music folder typically C:\Program Files\Eternal Lands\Music (but it may look different on your computer), if you have an option to keep the current directories (in the zip file) turn that off, you don't need it.

then open windows explorer, and go to the music directory in your EL directory, and make sure you don't just have a second 'music' directory or similar there.

Then restart EL, go to isla prima, and make sure music is turned on and up in options

 

*getting http://www.eternalmusik.org/music/music_full.zip should be fine. download that file to your desktop.

Edited by Derin

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Contributed by Freeone:

 

What we need to know to solve your problem:

What the error is.

Processor Speed (in GHz)

RAM (in MB; 1 GB = 1024 MB)

Graphics Card (model, maker, and video memory [in MB])

Hard drive space (In GB)

Version of Eternal Lands running

Operating System and version

Contents of error_log.txt*

Internet connection speed.

What else you have running other than eternal lands. This includes on the taskbar on Windows.

Exactly when and what you were doing while the error occored.

 

How do I find out what graphics card I have?

Right click "My Computer", go to "Properties", then click on the "hardware" tab, click on "Device Manager". Then click the "[+]" next to "Display Adapters". There should be only one thing under there, post that here, please.

 

 

After that's done:

Wait. Time zones are the curse of us all. If you don't get a reply in a couple of days, then it's safe to say no one will answer it and bump it up one.

 

How to check internet speed:

http://bandwidthplace.com/speedtest

 

Free. Only useable three times a month, though.

 

Example:

Yes, it's kinda lengthy. Yes, it's mine. Still a good example, even though it's missing a bit here and there. Example.

 

*error_log.txt can be found in your Eternal Lands directory. It's at C:\Program Files\Eternal Lands\error_log.txt as the default directory on Windows, and /home/username/.elc/error_log.txt on Linux.

To get there, just take off the last error_log.txt and CD to there, then open it. Copy paste here.

Edited by Derin

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Some linux specific stuff, by Cicero:

 

How do I install on linux?

If you're a normal user, you'll have to create a directory in your home directory for EL. Copy the EL zip file in there, then just run "unzip" on it. Now run

chmod +x el.x86.linux.bin

You should be good to go.

 

EL can be installed for multiple users without giving them write permission. Extract EL to a common directory (el.ini in users home directory is automatically created using defaults). All config and log files are stored in the user's directory, in ~/.elc/. If the users want to have their own el.ini, they need to copy it to that directory, otherwise it will default to the one in the current directory. Also, you should set #data_dir in el.ini to point to the directory that EL was installed in, so EL can be run from any directory.

 

I get a message that it can't find libopenal.so

You need to install OpenAL. See this thread:

http://eternal-lands.com/phpBB2/viewtopic.php?t=1427

 

Download http://no-exit.org/el/files/openal-20040218.tbz2 and do the following:


tar xjf openal-20040218.tbz2 ./usr/lib/libopenal.so.0.0.7

mv usr/lib/libopenal.so.0.0.7 /usr/lib/libopenal.so

rm -rf usr/lib/

You need root permissions to do this. If you don't have root permissions, it may be possible to place the OpenAL lib in the EL directory, and run EL like this:


LD_PRELOAD_PATH="." ./el.x86.linux.bin

 

Alternatively, if you're having any sort of library problems, you can use my static binary from here:

http://no-exit.org/el/builds/el.x86.linux.static.bin

 

Also, if you have problems, always check the file errors_log.txt

Ignore the missing some font bmp message.

 

This one:

Error: Problems loading texture: ./textures/fontv.bmp

 

ignore it.

 

To install on FreeBSD:

 

Mostly the same as Linux, except:

 

You need these packages installed, latest version if possible:

devel/sdl12 

net/sdl_net 

audio/openal 

audio/libvorbis 

textproc/libxml2

 

Get the binary from here:

http://no-exit.org/el/builds/el.x86.bsd.bin

(might be out of date)

 

OR

 

Get the source from here:

ftp://ftp.berlios.de/pub/elc/elc_099.tgz (or latest version)

 

or from CVS:

cvs -d:pserver:anonymous@cvs.elc.berlios.de:/cvsroot/elc login 

cvs -z3 -d:pserver:anonymous@cvs.elc.berlios.de:/cvsroot/elc co elc

 

Untar or enter the checked out dir, then type:

gmake -f Makefile.bsd

for the default unoptimized debug version or

gmake -f Makefile.bsd release

for the optimized version.

Edited by Derin

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Forum FAQ

 

What are the forum rules?

You find the rules here:

http://www.eternal-lands.com/forum/index.php?showtopic=13949

 

How do I get a picture below my name?

The picture below your name is called an Avatar. Your avatar must be no bigger than 90 pixels by 90 pixels in size. Do not use flashy, hectic or annoying pictures.

Uploaded avatars from your computer must be no larger than 50 KB.

The following file types are allowed: gif,jpg,jpeg,png

 

To get your own avatar you need to:

1. Select a picture (see limits above)

2. Upload it to a web space of your own. There are free services out there, such as photobucket (http://www.photobucket.com/)

3. Open your control panel - My controls button at the top right of the forum window.

4. Select Edit Avatar Settings

5. In the Enter a URL to an online avatar image paste the URL of your image, this should look like (example): http://www.domain.com/yourimage.gif

6. Press the Update Avatar button

 

Some peole have something written at the bottom of their posts, how do I....?

That is called a signature.

Keep signatures limited to any combination of text and images that doesn't exceed 80 pixels of height and 640 pixels of length. Signatures must be no larger than 50 KB. Do not use flashy, hectic or annoying pictures.

What can and cannot be included in signatures and images follows the same rules and regulations as anything else posted in these forums.

 

To get your own signature you need to:

1. Open your control panel - My controls button at the top right of the forum window.

2. Select Edit Signature

3. Type in what you want for a signature, if you need direct help, choose Guided Mode.

 

What does the animal/monster name below the picture mean?

Those names are post ranks. When you post, depending on the number of posts you will get a rank:

These are the ranks and minimum posts needed:

Newbie  0 
Rabbit			 10				   
White Rabbit	   25				   
Rat				50				   
Beaver			 75				   
Skunk			  100				   
Racoon			 150				   
Brownie			200				   
Wood Sprite		250				   
Deer			   300				   
Imp				350				   
Fox				400				   
Leprechaun		 450				   
Snake			  500				   
Spider			 600				   
Boar			   700				   
Wolf			   800				   
Goblin			 900				   
Skeleton		   1000				   
Puma			   1250				   
Leopard			1500				   
Gargoyle		   1750				   
Feran			  2000				   
Black Panther	  2250				   
Phantom Warrior	2500				   
Tiger			  2750				   
Polar Bear		 3000				   
Panda Bear		 3500				   
Troll			  4000				   
Orc				4500				   
Bear			   5000				   
Ogre			   5500				   
Cyclops			6000				   
Fluffy			 6500				   
Desert Chimeran Wolf	 7000				   
Forest Chimeran Wolf	 7500				   
Mountain Chimeran Wolf   8000				   
Arctic Chimeran Wolf	 8500						  

Edited by Derin

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Common troubles

 

 

My spells quickbar is not working

 

This is what you have to do

 

1.) log out of EL.

2.) find "spells_<your char name>.dat" in your EL folder (default for Windows is C:\Program Files\Eternal Lands\, for Linux it is usually located in /home/YourUsername/.elc/ )

3.) Totally DELETE the file.

4.) Re-login to EL, and put your spells back in correctly.

 

I am missing the command.lst and the quest.log

 

Here is a workaround.

Make a text-file and paste the following:

 

#Guild commands:
gm
view_guild_colors
set_guild_color
guild_info
remove
accept
change_rank
rank

add_buddy
del_buddy
clear_buddy
beam me
help_me
abuse
book
stats
research
join_guild
jc
lc
arm

 

Save and then rename the file to commands.lst and put it in your data directory (same place as el.ini)

 

 

do the same with quest.log (but leave it empty)

 

 

Font problems in error_log.txt

submitted by: SisteMa

 

If you get an error saying:

Error: Can't open file "./textures/fontv.bmp"

 

Want to get rid of the fontv error??

Four easy steps will be enough. Well, here it goes:

 

1. Go to the folder which EL is installed in (ex. C:\Program Files\Eternal Lands\)

 

2. Hop into the textures folder. You'll see many .bmp files, if you don't, you're in the wrong folder.

 

3. Make a copy of 'font2.bmp', in Windows XP, if you copy and paste it in the same folder it'll come out as 'copy of font2.bmp'.

 

4. Rename the copy of the new font to 'fontv.bmp' and restart your client.

 

 

This should do it!

 

If you haven't got 'font2.bmp' at all, then your client is missing files!

Edited by Derin

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