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Cant Connect to server?

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I have a new HP computer and it has webroot anti virus with spy sweeper and everytime i start up EL it wont let me hit log in...When i hit new character it says cant connect to server and i read the FAQ and i was able to look at the players online and i was wondering if anyone knew how to disable the firewall so i could play? please and thank you

Edited by Tsmith

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