As you can see in the topic replies, he answered your post about one hour later.
Maybe the Mod's should send some sort of message which is differently from a normal pm. This would indicate to player's that they have to answer right now the pm. Some sort of yellow / pink messages so everybody know's that the origin of the message is a mod.
I'm overall disappointed about this case. I often played el with Newton together. Sometimes we created a bunch of iron bar's together or have some fun fighting goblin's in the caves. He also runs the same bot (Angsul) like I do. He was always acting fair to me.
Even on the date of his ban I talked with him.
I don't get the point that Newton was banned just in time without a try to clarify this with him. I spent some time looking at the other threads in the Bans forum. I saw that other players get second chances even if they say that they use second accounts to help them or they did macro harvesting in bags.
They even now play eternal-lands in case everyone knows that they have cheated in the past. To me this doesn't look fair neither I can understand you ban politics.
Some more information about ban politics would be nice. Just think about that in the (near) future this game goes to a state where player's will pay for it. Then it wouldn't be very attractive for new player's to pay for it when they knew from the forum that they could be banned without having done something bad.