Snowghost Report post Posted April 26, 2021 Hello everyone, I hate asking for help but today I think I need to ask for suggestions. I have a new computer to me that I just booted today. It's supposed to be much faster and better in every aspect compared to my 2009-2011ish computer I was using before. The client loads completely white besides the loading bar. When I log in, about 15-25% the client crashes. On the new character screen I see the green grass but no character for half a second before it crashes. 1.9.5p9 is my client Processor Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz Installed RAM 4.00 GB System type 64-bit operating system, x64-based processor Graphics card: Intel(R) HD Graphics (no numbers associated, was worried about that) According to Intel's update app I have the latest version. Microsoft also gave me a message that I am updated to the latest version. The message I get from the EL server is as follows: [23:30:54] Couldn't find the GL_ARB_multitexture extension, not using it... [23:30:54] Couldn't find the GL_ARB_texture_env_combine extension, not using it... [23:30:54] Couldn't find the GL_EXT_compiled_vertex_array extension, not using it... [23:30:54] Couldn't find the GL_ARB_point_sprite extension, not using it... [23:30:54] Couldn't find the GL_ARB_texture_compression extension, not using it... [23:30:54] Couldn't find the GL_EXT_texture_compression_s3tc extension, not using it... [23:30:54] Couldn't find the GL_SGIS_generate_mipmap extension, not using it... [23:30:54] Couldn't find the GL_ARB_shadow extension, not using it... [23:30:54] Couldn't find the GL_ARB_vertex_buffer_object extension, not using it... [23:30:54] Couldn't find the GL_EXT_framebuffer_object extension, not using it... [23:30:54] Couldn't find the GL_EXT_draw_range_elements extension, not using it... [23:30:54] Couldn't find the GL_ARB_texture_non_power_of_two extension, not using it... [23:30:54] Couldn't find the GL_ARB_fragment_program extension, not using it... [23:30:54] Couldn't find the GL_ARB_vertex_program extension, not using it... [23:30:54] Couldn't find the GL_ARB_fragment_shader extension, not using it... [23:30:54] Couldn't find the GL_ARB_vertex_shader extension, not using it... [23:30:54] Couldn't find the GL_ARB_shader_objects extension, not using it... [23:30:54] Couldn't find the GL_ARB_shading_language_100 extension, not using it... [23:30:54] Couldn't find the GL_ARB_texture_mirrored_repeat extension, not using it... [23:30:54] Couldn't find the GL_ARB_texture_rectangle extension, not using it... [23:30:54] Couldn't find the GL_EXT_fog_coord extension, not using it... [23:30:54] Couldn't find the GL_ATI_texture_compression_3dc extension, not using it... [23:30:54] Couldn't find the GL_EXT_texture_compression_latc extension, not using it... [23:30:54] Couldn't find the GL_EXT_texture_filter_anisotropic extension, not using it... [23:30:54] Not using vertex program for actor animation. [23:30:55] The location of the data files in use is c:\Program Files\Eternal Lands\/ [23:30:55] Your personal settings and logs will be saved in C:\Users\Owner\Documents/Eternal Lands/main/ [23:30:55] Connecting to Server... [23:30:55] Welcome to the new server! Please report any problems on channel 6. [23:35:53] Going AFK [23:41:11] Not AFK any more [23:41:33] x is online. [23:41:33] x is online. [23:41:33] x is online. [23:41:33] x is online. (removed the names of friends online) I have the shadows bug option deactivated and it does not change it as it talks about that with white screens with multiple reboots of the client and restarts of the computer. If anybody has time to give me suggestions I would appreciate it so much. If there is any other data needed I will give it as soon as I can. Thank you, SnowghosT Quote Share this post Link to post Share on other sites
Aislinn Report post Posted April 26, 2021 Did you install the complete package with the installer or just the client itself? Quote Share this post Link to post Share on other sites
Snowghost Report post Posted April 26, 2021 (edited) Just the download itself from the EL webpage. looking into that now Edited April 26, 2021 by Snowghost Quote Share this post Link to post Share on other sites
Aislinn Report post Posted April 26, 2021 Just for kicks, delete what you installed and try from here: http://www.eternal-lands.com/forum/index.php?/topic/61545-new-client-update-available-195p9/& Make sure to pick one of the complete package installer options that matches your system. (Don't pick just the binary client.) Quote Share this post Link to post Share on other sites
Aislinn Report post Posted April 26, 2021 Also it might be helpful if you post your error log here. It would be in your EL folder that has a folder "log" and "main" in it (and the unofficial_custom_clothes.zip file). You want to open the log folder and copy/paste using the "code" tags the file named main_xxxxxx.log (where the x's are actually some combination of numbers and letters). Quote Share this post Link to post Share on other sites
vinoveritas Report post Posted April 26, 2021 from first glance it looks for me as there is a lot of the gl extensions missing. I would suggest you try installing mesa3d for windows, andsee if that helps Quote Share this post Link to post Share on other sites
Snowghost Report post Posted April 26, 2021 From the main_xxx file: [18:08:45, C:/msys64/home/paul/el-client/elc/engine/logging.cpp:311] Log started at: 04/26/21 18:08:45 Eastern Daylight Time [18:08:45, C:/msys64/home/paul/el-client/elc/engine/logging.cpp:314] version: 1.9.5 [18:08:45, C:/msys64/home/paul/el-client/elc/servers.c:64] Error: Server profile not found in servers.lst for server: Lands\el.exe". Failover to server: main. [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/BSSYM7.TTF' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/holomdl2.ttf' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/marlett.ttf' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/MTEXTRA.TTF' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/OUTLOOK.TTF' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/REFSPCL.TTF' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/segmdl2.ttf' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/symbol.ttf' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/webdings.ttf' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/wingding.ttf' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/WINGDNG2.TTF' [18:08:45, C:/msys64/home/paul/el-client/elc/font.cpp:172] Error: Unable to render text with TTF font file '/WINGDNG3.TTF' [18:08:45, C:/msys64/home/paul/el-client/elc/io/elpathwrapper.c:845] Error: Failed to open directory C:/Windows/Fonts/Fonts: No such file or directory [18:08:45] Last message repeated 2 times [18:08:45, C:/msys64/home/paul/el-client/elc/interface.c:484] Info: Using hardwired continent overview maps: 2 [18:08:46, C:/msys64/home/paul/el-client/elc/io/elfilewrapper.c:310] Error: Can't load zip file C:\Users\Owner\Documents/Eternal Lands/custom_clothes.zip [18:08:46, C:/msys64/home/paul/el-client/elc/io/elfilewrapper.c:310] Error: Can't load zip file C:\Users\Owner\Documents/Eternal Lands/unofficial_custom_clothes.zip [18:08:51, C:/msys64/home/paul/el-client/elc/json_io.cpp:31] Info: int JSON_IO_Client_State::Client_State::load(const char*):708 [c:\Program Files\Eternal Lands\/client_state.json] [18:08:52, C:/msys64/home/paul/el-client/elc/init.c:1113] Error: OpenGL invalid enumerant [18:10:41, C:/msys64/home/paul/el-client/elc/loading_win.c:138] Error: take_snapshot: 138 glReadBuffer(GL_BACK) problem. I did spend some time trying to download that Mesa3d for windows, I had trouble getting it to run however. Hopefully this will help. Thank you all so much for helping me, SnowghosT Quote Share this post Link to post Share on other sites
Aislinn Report post Posted April 26, 2021 Try logging in with Poor Man and see if that gets you anywhere. You can change the settings on the log-in screen prior to actually logging in. Also maybe mess around with the other settings in the Troubleshoot tab as well to see if anything helps. Quote Share this post Link to post Share on other sites
bluap Report post Posted April 27, 2021 (edited) As others have said, it looks like you're missing mesa, the Open GL libraries that should come with your graphics card driver. You could try reinstalling the graphics driver even if its appears to be up to date. The client is never going to function without working mesa libraries. Edited April 27, 2021 by bluap Quote Share this post Link to post Share on other sites
Snowghost Report post Posted April 27, 2021 (edited) I have reinstalled a handful of times. is there somewhere that I could add the mesa libraries to my driver? or perhaps my system is installing the incorrect driver? This is a built computer, not directly from a manufacturer. I have attempted to download 10-15 drivers from Intel's website that I thought may be correct and it informed me that hardware is not appropriate for it. Just tested League of Legends and it worked fine, my prior graphics card was too poor to support it. Not sure that makes a difference, but I figure that means the graphics card is capable? Edited April 27, 2021 by Snowghost Quote Share this post Link to post Share on other sites
bluap Report post Posted April 27, 2021 This is a long shot as you should use the library from your graphic card driver... But the build environment I use to build the download packages does contain the OpenGL DLL. I do not include it in the install package because a suitable version should be on your system already. You could try placing this version of the DLL into the client data directory along with the client executable and other DLLs, it may work. If it does not work, remove the file so it does not interfere with your systems version should you actually get that installed. Quote Share this post Link to post Share on other sites
Snowghost Report post Posted May 5, 2021 Thank you everybody for your help, I purchased a middle-of-the-road plug in graphics card for just like 50 bucks on eBay and EL is running better than I've ever seen it run in the past. Besides the hardware upgrade I don't think there could of been much done at least on Windows 10. Once again, thank you all for your time, effort and patience with me. SnowghosT Quote Share this post Link to post Share on other sites
