LadyBea Report post Posted January 1, 2008 Ever since the original update I have at odd times got a blue screen. And my computer promptly reboots itself, and all without asking……. I do not know how or why, and I cannot seem to repeat it. It is just random. Thinking it might be video drivers, I updated to the latest NVIDIA drivers and with that installed, the game would not load. It hung on an item that was about 10% into loading. I promptly rolled back the driver to version I originally had. The details of what I get when the computer comes back up are as follows. I have the files that this box mentions as I went to the location and copied them to another folder. After I have let the error report go to Microsoft this is what pops up on a web page. “Problem caused by Device DriverYou received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.” My system spec……. Windows XP Home Edition, service Pack 2 Computer AMD Althlon™ 64 processor 3800+ 2.41GHz. 1.00 GB RAM Video Card NVIDIA GeForce 7600 GS (Driver date = 9/02/2006. and version = 8.3.9.0) Sound. Realtek AC’97 Audio (Driver Date: 19/04/2005 Driver version: 5.10.0.5830 ) Harddrive is 232GB with 181GB free. Broadband (ASDL) internet connection. Usually have Eudora mail program sitting on task bar, and Teamspeak2 Client running. This crash (blue screen) only happens when playing EL. Quote Share this post Link to post Share on other sites
Entropy Report post Posted January 2, 2008 Yes, the latest Nvidia drivers cause problems, don't try them. Roll back to some older drivers. Quote Share this post Link to post Share on other sites
Ryala Report post Posted January 4, 2008 Yes, the latest Nvidia drivers cause problems, don't try them. Roll back to some older drivers. LadyBea already said in her post that the problem started before she tried updating the drivers, and the problem still persists after rolling them back. Here is the relevant information from her minidump file: FAULTING_IP: +ffffffff8656442b 8656442b 0009 add byte ptr [ecx],cl TRAP_FRAME: b8891c80 -- (.trap 0xffffffffb8891c80) .trap 0xffffffffb8891c80 ErrCode = 00000002 eax=e13e1380 ebx=000001c0 ecx=00000000 edx=000001c0 esi=861aada8 edi=b8891d60 eip=8656442b esp=b8891cf4 ebp=b8891d08 iopl=0 nv up ei ng nz na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286 8656442b 0009 add byte ptr [ecx],cl ds:0023:00000000=?? .trap Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0x8E PROCESS_NAME: el_patch.exe LAST_CONTROL_TRANSFER: from 805644a8 to 8656442b STACK_TEXT: WARNING: Frame IP not in any known module. Following frames may be wrong. b8891d08 805644a8 e3ae5800 000001c0 00000001 0x8656442b b8891d30 80566c40 000001c0 00000002 873c3bf8 nt!ObReferenceObjectByHandle+0x12e b8891d58 804df06b 00000000 0c60fef4 7c90eb94 nt!NtClearEvent+0x2f b8891d58 7c90eb94 00000000 0c60fef4 7c90eb94 nt!KiFastCallEntry+0xf8 0c60fef4 00000000 00000000 00000000 00000000 0x7c90eb94 STACK_COMMAND: kb FOLLOWUP_IP: nt!NtClearEvent+2f 80566c40 8bf0 mov esi,eax SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!NtClearEvent+2f FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntoskrnl.exe DEBUG_FLR_IMAGE_TIMESTAMP: 41108004 FAILURE_BUCKET_ID: 0x8E_nt!NtClearEvent+2f BUCKET_ID: 0x8E_nt!NtClearEvent+2f Followup: MachineOwner --------- eax=e13e1380 ebx=000001c0 ecx=00000000 edx=000001c0 esi=861aada8 edi=b8891d60 eip=8656442b esp=b8891cf4 ebp=b8891d08 iopl=0 nv up ei ng nz na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010286 8656442b 0009 add byte ptr [ecx],cl ds:0023:00000000=?? ChildEBP RetAddr Args to Child WARNING: Frame IP not in any known module. Following frames may be wrong. b8891d08 805644a8 e3ae5800 000001c0 00000001 0x8656442b b8891d30 80566c40 000001c0 00000002 873c3bf8 nt!ObReferenceObjectByHandle+0x12e (FPO: [Non-Fpo]) b8891d58 804df06b 00000000 0c60fef4 7c90eb94 nt!NtClearEvent+0x2f (FPO: [Non-Fpo]) b8891d58 7c90eb94 00000000 0c60fef4 7c90eb94 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ b8891d64) 0c60fef4 00000000 00000000 00000000 00000000 0x7c90eb94 Quote Share this post Link to post Share on other sites
Entropy Report post Posted January 4, 2008 What I am saying is that the latest drivers cause more problems than the older drivers. As for thew crashes, I don't know.. Is the sound enabled? If so, try to disable it and see if it still crashes. Another issue might be a hardware fault, or a too weak PSU. Quote Share this post Link to post Share on other sites
LadyBea Report post Posted January 10, 2008 (edited) Update on this subject.......... Now I'm not sure of what I did, or even if my playing around has fixed it, but here goes ....... First I updated the NVIDIA Drivers and promptly rolled them back as per the first posting...... Another thing I altered was in the el.ini file. for the sounds there was a number 8, that I changed to number 1 and saved it. Set enable_sound to 1 to turn on sound effects, or to 0 if you don't want the EL client to take over your sound card, or if you have sound problems that might crash the client. #enable_sound= 8 (changed to ) #enable_sound= 1 And the only other thing that got changed is somewhere in the system properties or something (can't remember where I was told to go ) changed settings so that the computer would not auto reboot, it would just go to the blue screen and stay there so that could get some notes on why it was crashing. Touch wood.......... no more crashes in the last 8 days of playing my favourite game P.S. oops forgot about that one. (see following post by Ryala.) My thanks go to Ryala for her help. (Edited for spelling and the ooops) Edited January 10, 2008 by LadyBea Quote Share this post Link to post Share on other sites
Ryala Report post Posted January 10, 2008 We also reduced the hardware acceleration for your sound driver. Quote Share this post Link to post Share on other sites
