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GreyElf

New computer fresh EL client game wont start

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Hi I used to have a Mac mini which finally died. Bought a new computer with Intel Core i5, dedicated video card, tons of RAM and huge amount of HD storage.

 

Have to relearn how to use a PC. Game crashes after it enter user name and password.

 

here is my chat log

 

 

 

Log started at 2013-12-23 20:12:18 localtime (India Standard Time)

 

[20:12:18] Window size adjusted to 1018x732

[20:12:19] Hmm... This mode seems to fall back in software 'acceleration'.

Trying to disable the stencil buffer.

[20:12:19] Hmm... No luck without a stencil buffer either...

Let's try one more thing...

[20:12:19] Damn, it seems that you are out of luck, we are in the software mode now, so the game will be veeeeery slow. If you DO have a 3D accelerated card, try to update your OpenGl drivers...

[20:12:19] Couldn't find the GL_ARB_multitexture extension, not using it...

[20:12:19] Couldn't find the GL_ARB_texture_env_combine extension, not using it...

[20:12:19] Couldn't find the GL_EXT_compiled_vertex_array extension, not using it...

[20:12:19] Couldn't find the GL_ARB_point_sprite extension, not using it...

[20:12:19] Couldn't find the GL_ARB_texture_compression extension, not using it...

[20:12:19] Couldn't find the GL_EXT_texture_compression_s3tc extension, not using it...

[20:12:19] Couldn't find the GL_SGIS_generate_mipmap extension, not using it...

[20:12:19] Couldn't find the GL_ARB_shadow extension, not using it...

[20:12:19] Couldn't find the GL_ARB_vertex_buffer_object extension, not using it...

[20:12:19] Couldn't find the GL_EXT_framebuffer_object extension, not using it...

[20:12:19] Couldn't find the GL_EXT_draw_range_elements extension, not using it...

[20:12:19] Couldn't find the GL_ARB_texture_non_power_of_two extension, not using it...

[20:12:19] Couldn't find the GL_ARB_fragment_program extension, not using it...

[20:12:19] Couldn't find the GL_ARB_vertex_program extension, not using it...

[20:12:19] Couldn't find the GL_ARB_fragment_shader extension, not using it...

[20:12:19] Couldn't find the GL_ARB_vertex_shader extension, not using it...

[20:12:19] Couldn't find the GL_ARB_shader_objects extension, not using it...

[20:12:19] Couldn't find the GL_ARB_shading_language_100 extension, not using it...

[20:12:19] Couldn't find the GL_ARB_texture_mirrored_repeat extension, not using it...

[20:12:19] Couldn't find the GL_ARB_texture_rectangle extension, not using it...

[20:12:19] Couldn't find the GL_EXT_fog_coord extension, not using it...

[20:12:19] Couldn't find the GL_ATI_texture_compression_3dc extension, not using it...

[20:12:19] Couldn't find the GL_EXT_texture_compression_latc extension, not using it...

[20:12:19] Couldn't find the GL_EXT_texture_filter_anisotropic extension, not using it...

[20:12:19] Framebuffer disabled (need newer driver)

[20:12:19] Shadow map size not supported! Shadow map size reduced to 256!

[20:12:19] Shadowmapping disabled (need newer hardware)

[20:12:19] Not using vertex program for actor animation.

[20:12:20] The location of the data files in use is ./

[20:12:20] Your personal settings and logs will be saved in C:\Users\home\Documents/Eternal Lands/main/

[20:12:48] Connecting to Server...

[20:12:49] Hi, and welcome to Eternal Lands! If you're new to the game and need help, please read the newbie helper guides on the main website. If you would rather learn by doing, talk to the Tutorial NPC, which is at the start point. In addition to that, you can type #help_me and your question to get a live response if there are helpers online. Click on the screen to continue!

 

 

 

Log started at 2013-12-24 08:59:16 localtime (India Standard Time)

 

[08:59:16] Window size adjusted to 1018x732

[08:59:16] Hmm... This mode seems to fall back in software 'acceleration'.

Trying to disable the stencil buffer.

[08:59:16] Hmm... No luck without a stencil buffer either...

Let's try one more thing...

[08:59:16] Damn, it seems that you are out of luck, we are in the software mode now, so the game will be veeeeery slow. If you DO have a 3D accelerated card, try to update your OpenGl drivers...

[08:59:16] Couldn't find the GL_ARB_multitexture extension, not using it...

[08:59:16] Couldn't find the GL_ARB_texture_env_combine extension, not using it...

[08:59:16] Couldn't find the GL_EXT_compiled_vertex_array extension, not using it...

[08:59:16] Couldn't find the GL_ARB_point_sprite extension, not using it...

[08:59:16] Couldn't find the GL_ARB_texture_compression extension, not using it...

[08:59:16] Couldn't find the GL_EXT_texture_compression_s3tc extension, not using it...

[08:59:16] Couldn't find the GL_SGIS_generate_mipmap extension, not using it...

[08:59:16] Couldn't find the GL_ARB_shadow extension, not using it...

[08:59:16] Couldn't find the GL_ARB_vertex_buffer_object extension, not using it...

[08:59:16] Couldn't find the GL_EXT_framebuffer_object extension, not using it...

[08:59:16] Couldn't find the GL_EXT_draw_range_elements extension, not using it...

[08:59:16] Couldn't find the GL_ARB_texture_non_power_of_two extension, not using it...

[08:59:16] Couldn't find the GL_ARB_fragment_program extension, not using it...

[08:59:16] Couldn't find the GL_ARB_vertex_program extension, not using it...

[08:59:16] Couldn't find the GL_ARB_fragment_shader extension, not using it...

[08:59:16] Couldn't find the GL_ARB_vertex_shader extension, not using it...

[08:59:16] Couldn't find the GL_ARB_shader_objects extension, not using it...

[08:59:16] Couldn't find the GL_ARB_shading_language_100 extension, not using it...

[08:59:16] Couldn't find the GL_ARB_texture_mirrored_repeat extension, not using it...

[08:59:16] Couldn't find the GL_ARB_texture_rectangle extension, not using it...

[08:59:16] Couldn't find the GL_EXT_fog_coord extension, not using it...

[08:59:16] Couldn't find the GL_ATI_texture_compression_3dc extension, not using it...

[08:59:16] Couldn't find the GL_EXT_texture_compression_latc extension, not using it...

[08:59:16] Couldn't find the GL_EXT_texture_filter_anisotropic extension, not using it...

[08:59:16] Framebuffer disabled (need newer driver)

[08:59:16] Shadow map size not supported! Shadow map size reduced to 256!

[08:59:16] Shadowmapping disabled (need newer hardware)

[08:59:16] Not using vertex program for actor animation.

[08:59:18] The location of the data files in use is ./

[08:59:18] Your personal settings and logs will be saved in C:\Users\home\Documents/Eternal Lands/main/

[08:59:44] Connecting to Server...

[08:59:45] Hi, and welcome to Eternal Lands! If you're new to the game and need help, please read the newbie helper guides on the main website. If you would rather learn by doing, talk to the Tutorial NPC, which is at the start point. In addition to that, you can type #help_me and your question to get a live response if there are helpers online. Click on the screen to continue!

 

[09:02:06] Video change will take effect at next restart.

[09:02:37] Video change will take effect at next restart.

[09:03:02] Video change will take effect at next restart.

[09:03:23] Video change will take effect at next restart.

 

EDIT: wont remember to start in window mode.

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: el.exe

Application Version: 1.9.3.0

Application Timestamp: 4f286727

Fault Module Name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 00000000

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

Edited by GreyElf

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[20:12:19] Hmm... This mode seems to fall back in software 'acceleration'.

First line of the log shows that your video drivers are not up for the job. Make sure you have recent drivers.

20:12:19] Damn, it seems that you are out of luck, we are in the software mode now, so the game will be veeeeery slow. If you DO have a 3D accelerated card, try to update your OpenGl drivers...

 

Just because you have a new computer, does not mean that your drivers are up to date.

 

You can try selecting the following settings BEFORE YOU LOG ON!

  • Click the settings button on the log in screen.
  • select 'poor man' in the troubleshoot tab
  • select 640x480x32 in the video tab for windows size
  • type '#save' (without the quotes, you wont see it but do hit the <Enter> key)
  • exit with the exit button in the upper right (white x in red backgroud)
  • then try logging on again. If you are lucky, you might be able to get in, but your computer wont use your video card.

If you do get in type #glinfo and copy the first lines in this thread. Mine says:

[09:29:24] Video card: GeForce GT 630M/PCIe/SSE2

[09:29:24] Vendor ID: NVIDIA Corporation

[09:29:24] OpenGL Version: 4.3.0

 

The last line is important, since this game uses opengl, unlike a lot of other games.

 

Good luck

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thank you Maxine and Sir_Odie. I will get my husband to help me get the most current drivers from the manufacturer's website. I will let you know how that works out.

 

I miss EL soooo much!

 

Sable from PEN guild

Vert from K&M guild

 

EDIT 2 hrs later.

downloaded driver from www.nvidia.com. that site used a Java script to scan my CPU and determine the correct driver. It is still installing.

 

EDIT many hours later

 

It works!!! I can now play full screen, shadows, everything. wow the water looks great!

 

thanks for the help Sir_Odie and Maxine.

Edited by GreyElf

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