Guest CHOPPER Report post Posted January 10, 2017 Hello, CHOPPER here again, my computer is windows 10 HOME, All drivers are up to date It has automatic updates turned on, I downloaded the game from eternal lands .com full version, When I try to log into game a screen comes on saying client stopped and closes, I tried going into settings first and set poorman on but the same happens, If I am not banned what should I try next please, From CHOPPER Quote Share this post Link to post Share on other sites
revi Report post Posted January 10, 2017 First question: you do see a message that you are connected to the server? That would be a green line with "Welcome to the new server". If you are by any chance on a banned IP, you'd still see this message afaik, but there will be a red text before it telling you your IP is banned. Second question: do you have anything in your log files? there should be a file "chat_log.txt" or "chat_log_201701.txt", which will have lines beginning with "log started at..." Posting the lines from the last occurrence of "Log started at" to the next "Welcome to the new server" (or more, if there is more) could help. Sorry, I can't tell you exactly where that file would be (but I'm sure there are windows users out here that can tell you). Quote Share this post Link to post Share on other sites
Learner Report post Posted January 10, 2017 A program stopped working message usually means that the game crashed and the first suspect is always bad video drivers. Quote Share this post Link to post Share on other sites
Guest CHOPPER Report post Posted January 11, 2017 Hello CHOPPER here again, thank you everyone for helping me, I found out that the best driver software for my device is installed, intel ® Graphics media accelerator 3150 (Microsoft corporation WDDM1.0), I do not have any chat logs because I only just installed the game on my new computer, If there is some chat log I can not find it in the game files (I might not know how to find them), Is there anything else I can say or do to help please, thank you from CHOPPER Quote Share this post Link to post Share on other sites
revi Report post Posted January 11, 2017 (edited) Hello CHOPPER here again, thank you everyone for helping me, I found out that the best driver software for my device is installed, intel ® Graphics media accelerator 3150 (Microsoft corporation WDDM1.0), I do not have any chat logs because I only just installed the game on my new computer, If there is some chat log I can not find it in the game files (I might not know how to find them), Is there anything else I can say or do to help please, thank you from CHOPPER Funny, according to Intel, those drivers don't exist for Windows 10 (and release dates in 2010 support that)... What that probably means is that Microsoft has taken the old drivers they had lying around and adapted them for Windows 10. That means they have a cheap solution, and you miss out on all new functionality that the newer Intel drivers offer. In your earlier thread, I saw that you have automatic updates on. The problem is probably right there: that function downloads drivers from Microsoft, which are often not the latest compared to what Intel can offer (look above...). Get as much information about your system as possible and have a look here: https://downloadcenter.intel.com/ (there you can select your driver) or here: http://www.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu (utility to select a driver for you, no idea how reliable that is) Another point: DON'T make a new thread to continue a subject, use the existing one. It makes it a lot easier for those trying to help to find information you posted earlier (just scrolling back up, instead of having to go and find that other thread, to open in a second tab). Again, you want something from us, not the other way around... (As you can see, I moved your latest post and my reply to the original thread) Edited January 12, 2017 by revi Quote Share this post Link to post Share on other sites