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Guest PDragoon

Game does not start?

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Guest PDragoon

I downloaded the game and so did my wife, she is now playing the game fine, but when I click on the shortcut on the desktop the game starts to load, the process appears and then as soon as it does, it goes and the game does not start at all...

 

Any ideas why?

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Guest Potian Dragoon

- System

- Provider

[ Name] Application Error - EventID 1000

[ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated

[ SystemTime] 2012-12-22T01:04:05.000000000Z EventRecordID 22135 Channel Application Computer User-PC Security - EventData

el.exe 1.9.3.0 4f286727 aticfx32.dll 8.17.10.1047 4cabd6fc c0000005 00025861 1040 01cddfe03c584b16 C:\Program Files (x86)\Eternal Lands\el.exe C:\Windows\system32\aticfx32.dll 7add205a-4bd3-11e2-89da-1c75087567d9

 

This is the problem I get when I try and load the game....

 

If any more information would help then I will provide it...

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Guest Potian Dragoon

Also I;

updated my drivers

updated java

updated direct x

and pretty much updated everything I could... And did all of my optional windows updates.

 

Still have the same issue of the process starting and then suddenly stopping...

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The quoted dll from that crash C:\Windows\system32\aticfx32.dll is part of the ATI graphics driver (possibly related to the crossfire functionality). I'd suspect the issue to lay around there..

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Guest Potian Dragoon

Well, my laptop is 64bit and I do not have aticfx32.dll on it, I do however have aticfx64.dll.....

 

I have an integrated Intel i3 dual processor built into my laptop, also according to the specs listed on the website, I also have an AMD processor built in here somewhere, much to my surprise...

 

I can run games like League of Legends, Torchlight 2 and stuff like that just fine, its just this one that is giving me trouble.... And leaving me very confused....

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Guest Potian Dragoon

Just to make sure I had not uninstalled something I should not have, I reset my laptop back to factory settings, then I made sure that all of my drivers were up to date, then I installed directX 11 and all of the missing directX 9 files ( that apparently cause some games not to run if they are not present)

 

I now have 2 aticfx32.dll files that were not there before, but I am still having the same problem.....

 

I am now completely at a loss and do not know what to do at all....

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Guest Potian Dragoon

One more thing - C:\Windows\system32\aticfx32.dll Does not exist on my computer, the 2 aticfx32.dll files are in C:\\windows\system32\driverstore\filerepositary\

 

Both of them are with a bunch of ATI files but I do not have an ATI driver.... so confusing....

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Guest Potian Dragoon

I have intel HD graphics (i3) built into my laptop, I do not have ATI or nvidia graphics cards..... So sadly neither of those links help me....

 

I have the latest drivers for it too, I downloaded them directly from Toshiba.

 

I managed to get hold of an error report from Event viewer...

 

 

 

EventType=BEX

EventTime=130006683392211864

ReportType=2

Consent=1

UploadTime=130006683392679865

ReportIdentifier=03aa6258-4c57-11e2-8f17-1c75087567d9

IntegratorReportIdentifier=03aa6257-4c57-11e2-8f17-1c75087567d9

WOW64=1

Response.BucketId=1682255267

Response.BucketTable=5

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=atiapfxx.exe

Sig[1].Name=Application Version

Sig[1].Value=6.14.10.1001

Sig[2].Name=Application Timestamp

Sig[2].Value=4cabd706

Sig[3].Name=Fault Module Name

Sig[3].Value=MSVCR80.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=8.0.50727.4927

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=4a2752ff

Sig[6].Name=Exception Offset

Sig[6].Value=0004a506

Sig[7].Name=Exception Code

Sig[7].Value=c000000d

Sig[8].Name=Exception Data

Sig[8].Value=00000000

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7600.2.0.0.768.3

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=2057

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=2e88

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=2e88e4e14ecd6a84a26aa264030e8d02

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=13fb

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=13fba8a7e93b7fcee23a8c94da19e096

UI[2]=C:\Windows\System32\DriverStore\FileRepository\c7107404.inf_amd64_neutral_6e326a4d9244b030\B106242\atiapfxx.exe

UI[3]=atiapfxx Application has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Windows\System32\DriverStore\FileRepository\c7107404.inf_amd64_neutral_6e326a4d9244b030\B106242\atiapfxx.exe

LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll

LoadedModule[2]=C:\Windows\syswow64\kernel32.dll

LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll

LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll

LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Stopped working

ConsentKey=BEX

AppName=atiapfxx Application

AppPath=C:\Windows\System32\DriverStore\FileRepository\c7107404.inf_amd64_neutral_6e326a4d9244b030\B106242\atiapfxx.exe

 

Hopefully that will help get to the root of the problem......

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Guest Potian Dragoon

Have you tried using poor man mode. (before logging in use the settings button to change the options, last tab 'troubleshoot')

 

I cant do that because I can not actually get into the game at all..... As I said, the process starts and then it closes....

 

I just installed the latest drivers from Toshiba, they are ATI drivers... Still same issue.... -_-

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Maybe your graphics hardware doesn't support the minimal requirement of OpenGL 1.3

open your My documents folder.

Inside it should be "eternal lands". This is your locally stored profile data (logs, counters, etc..).

Inside the "eternal lands" folder is a logs folder.

look for a file called main_(SomeRandomLetters).log inside the logs folder.

Paste the contents here please.

 

I also wonder why you are crashing at a ATI library when you are using intel graphics.

Edited by hussam

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Guest Potian Dragoon

[18:32:20, engine/logging.cpp:310] Log started at: 12/22/12 18:32:20 GMT Standard Time

[18:32:20, engine/logging.cpp:313] version: 1.9.3

 

That's all that is there....

 

Is there a way to tell what version of OpenGL my computer has?

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Guest Potian Dragoon

Issue resolved :D

 

I removed all my drivers and then re installed drivers that I knew contained the latest version of openGL and it worked like a charm!

 

Thanks every one for trying to assist me!

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gratz, to see your open gl info (plus what graphics processor it uses and a lot of spam) use

#glinfo

while ingame

Scroll up (F1 for console and then page up) to see the relevant info.

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