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Can't log in to the game

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Try the following. under windows, press Windows Logo+R on your keyboard.

Then type cmd.exe and press enter.

This will open a command line window. In that window, type:

tracert game.eternal-lands.com

Look for * characters. Those are timeouts.

If you are able to get to the last hop game.eternal-lands.com (, it means you have a connection to EL server.

Next step is check if port 2000 is open.

In the same command line window, type:

telnet game.eternal-lands.com

If it doesn't reach the welcome message, it means either:

1) your internet provider is blocking port 2000

2) or you have a locally installed firewall on your computer that is blocking port 2000 or el client from connecting to the internet.

Edited by hussam

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