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ShYne

Server down or my internet?

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I think above.net is having problems. There are a lot of people (companies) having trans-atlantic communication issues today. So maybe above.nets trans-atlantic long and back haul services are the problem. Good luck calling them and asking. lol

Edited by monoceros

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So it started at about eight-thirty this morning and it's still going. Definitely not a server update. What could this possibly be that's blocking our dear server?! <:blink:

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10 113 ms 113 ms 113 ms so-6-0-0.cr1.lhr3.uk.above.net [64.125.31.185]

11 * * * Request timed out.

 

Mine stops here as well. Washington state, Crapcast Comcast is my ISP.

 

I also can't get to yahoo.com, times out as well. All other sites have worked that I tried.

 

(On a side note, I'm basically computer illiterate, how do I get the output of the tracert to goto a file or whatever so I can copy/paste it? Windows XP)

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Right click on the DOS command promt and then select all. Once the information is selected hit CTRL C. You can paste is where you need to after that. Let me suggest Mandriva Linux though. lol..... Windows is on drugs. :-)

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right click, choose mark, then highlight where you want copied, then press enter. Then paste it into a text editor

Edited by XitragupteN

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Any change now?

Can you guys provide a trace route to 62.93.225.47 ?

 

Ok, so I SSHed into my server from my blackberry, ran a traceroute, and posted here, without the benefit of my reading glasses. If you're not impressed, you're not technical *and* you're nearsighted :blink:

 

Here's my trace:

 

1 firewall (192.168.0.1) 1.862 ms 0.968 ms 0.973 ms

2 firewall (192.168.0.1) 10.796 ms 10.926 ms 8.083 ms

3 deleted...

4 deleted...

5 deleted...

6 deleted...

7 12.87.94.5 (12.87.94.5) 11.098 ms 10.368 ms 12.915 ms

8 tbr1.cgcil.ip.att.net (12.122.99.38) 23.101 ms 23.496 ms 23.423 ms

9 ggr1.chail.ip.att.net (12.123.4.13) 22.004 ms 23.487 ms 21.441 ms

10 so-5-0-0.mpr2.ord7.us.above.net (64.125.13.21) 15.569 ms 14.692 ms 15.201 ms

11 so-0-0-0.mpr1.ord7.us.above.net (64.125.30.137) 24.476 ms 15.513 ms 15.746 ms

12 so-0-0-0.cr2.ord2.us.above.net (64.125.30.142) 20.166 ms 16.286 ms 24.046 ms

13 so-2-0-0.cr1.dca2.us.above.net (64.125.27.14) 46.509 ms 52.182 ms 46.047 ms

14 so-6-0-0.cr1.lhr3.uk.above.net (64.125.31.185) 118.604 ms 134.438 ms 118.702 ms

15 * * *

16 * * *

17 * * *

18 * * *

19 * * *

20 * * *

 

They're pretty clearly having a bad day over at the above.net long-haul watercooler.

 

scaf

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I called above.net as well. They asked me to send a traceroute to ipsupport at above dot net, which I did...we will see.

 

EDIT:

auto e-mail response:

 

Dear Valued Customer,

 

Thank you for opening a ticket with AboveNet. A ticket has been opened

with the tracking number listed above. Please make sure the string '

[20070814-187-UPDATE]' is in the subject of any future email about this

case. Our goal is to review ticket within 15 minutes of being

created. However, during times of high ticket volume wait times may be

longer.

 

If this is a network emergency (business critical service affecting),

please call 1-877-IP-XPERT (1-877-479-7378) option 1-2-2 to speak with

our 24x7 NOC.

 

Thank you,

AboveNet Client Services

Edited by weaverdas

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Hello Fellow EL Addicts;

 

Currently speaking to Jay from Above.net who informs me that he and his associate are working on the problem, which seems very possibly be due to AT&T.

 

Apparently, the destination is reachable from above.net or any lvl 3. The route is not being received from AT&T (no route back).

 

They will contact AT&T and are doing their utmost to resolve the issue.

 

Who says calling won't help? You never know...

 

:blush:

Edited by Lyrendeile

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I appear to be in. I wonder what the problem was. lol

 

Back online, 8 hours later... what ever it was, is resolved (I hope) :blush:

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I appear to be in. I wonder what the problem was. lol

 

Back online, 8 hours later... what ever it was, is resolved (I hope) :blush:

 

 

I am still not able to get into the game :D I trust they are still working...

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Give it some time. I believe they (or someone) deleted or changed some routing tables. They will eventually update.

Edited by monoceros

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Same here. Do we need to contact sbc individually? Are they still "working" on this?

 

 

EDIT: Have you contacted local carrier?

Edited by weaverdas

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Same here. Do we need to contact sbc individually? Are they still "working" on this?

 

Hopefully they are working on it, contacting them wont hurt, but be patient, it may take some time until this bug is fixed. By above.net, not by EL, Eternal Lands has nothing to do with your problems, thats it.

 

Piper

Edited by The_Piper

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