Server down or my internet?

[Tassie]

I am I am ...

I didnt mean to say that Piper checked ...He looked at wht was posted and gave a comment...Anyways..Anyone else that cant connect pls email service@above.net and keep emailing them send your trace copy or whtever ..Just give em hell..I still am ..

Edited August 15, 2007 by Tassie

[Lyrendeile]

Well, I still haven't been able to connect, either. Will call them later when I have the chance.

 

By the way, your local At&t "tech" support will not be able to even understand this problem. They have no knowledge of the router problems, etc.

 

IF someone from above.net contacted At&t, between them they could solve this.

 

I don't think that is happening :/

 

Will wait and call soon.

Edited August 15, 2007 by Lyrendeile

[luciferx]

It's about 6:30 am the next day.. still cant get on

[weaverdas]

Same here, here is a copy of e-mail received and sent:

 

Hello.

 

You may not have trouble connecting to this ip, but I still am. It is clear that it stops at an above.net router. Many others are having this problem as well. I did check with eternal-lands.com. Some can reach ip, some cannot. In every case when people are not able to connect, the connection times out at above.net. This is my traceroute:

 

It is clear from this where the connection times out.

 

tracert 62.93.225.47

Tracing route to 62.93.225.47 over a maximum of 30 hops

1 38 ms 2 ms 1 ms adsl-69-212-241-46.dsl.ipltin.ameritech.net [69.212.241.46]

2 19 ms 20 ms 19 ms adsl-69-212-243-254.dsl.ipltin.ameritech.net [69.212.243.254]

3 56 ms 18 ms 19 ms dist2-vlan50.ipltin.ameritech.net [67.36.128.227]

4 20 ms 19 ms 18 ms bb2-g8-0.ipltin.sbcglobal.net [151.164.241.198]

5 37 ms 33 ms 33 ms ex2-p5-0.eqchil.sbcglobal.net [151.164.42.139]

6 61 ms 34 ms 34 ms asn6461-abovenet.eqchil.sbcglobal.net [151.164.251.46]

7 35 ms 34 ms 37 ms so-1-0-0.cr1.ord2.us.above.net [64.125.30.146]

8 33 ms 34 ms 34 ms so0-0-0.mpr2.ord2.us.above.net [64.125.26.34]

9 49 ms 48 ms 49 ms so-3-0-0.cr1.dca2.us.above.net [64.125.27.18]

10 124 ms 131 ms 121 ms so-0-1-0.mpr1.lhr2.uk.above.net [64.125.27.58]

11 * * * Request timed out.

12 * * * Request timed out.

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

 

 

Please continue to investigate.

 

Thank you.

 

AboveNet Remedy System <ARSystem@above.net> wrote:

-----------------

 

Email_Message : Hello,

 

I am having no problem reaching this ip at this time. I have also tried tracerouting through DNSstuff.com and I reach that ip also. There no issue on our network. Have you tried contacting game.eternal-lands.com!

 

 

Thanks,

Jim Foster

Abovenet

 

traceroute 62.93.225.47

traceroute to 62.93.225.47 (62.93.225.47), 64 hops max, 40 byte packets

1 fw1-int (208.184.241.1) 0.467 ms 0.380 ms 0.220 ms

2 11.ge-2-3-1.mpr2.dca2.us.above.net (208.184.240.98) 25.456 ms 1.188 ms 1.054 ms

3 so-0-1-0.mpr1.lhr3.uk.above.net (64.125.27.166) 122.011 ms 72.524 ms *

4 pos9-1.mpr2.cdg2.fr.above.net (64.125.23.10) 80.224 ms 80.233 ms 80.164 ms

5 te1-4.er2b.cdg2.fr.above.net (64.125.23.33) 80.034 ms ge5-1.er2b.cdg2.fr.above.net (64.125.23.81) 80.161 ms te1-4.er2b.cdg2.fr.above.net (64.125.23.33) 80.083 ms

6 game.eternal-lands.com (62.93.225.47) 81.257 ms 80.890 ms 80.933 ms

< .o0_ rap:/home/jfoster _0o. >

 

--0-2023460646-1187151706=:91223

Content-Type: text/plain; charset=iso-8859-1

Content-Transfer-Encoding: 8bit

 

I am not able to connect (still, 16 hours later) to ip 62.93.225.47.

 

Please let me know when the site will be available.

 

Thank you.

[Klug]

Hi everyone.

 

We're currently investigating from our (Europe) side with NeoTelecoms and Above.net and we have not found anything "not-normal" (yet).

 

It seems (I said "seems", we're currently investigating) the problem is on the US side, some big ISP (AT&T was mentionned in the thread) might have "lost" some IP blocks...

 

Thanks.

 

Edit - enough private IP, thanks to all

Edited August 15, 2007 by Klug

[toban]

Well, it was resolved last night roughly at 4:30 EST USA and worked fine all night and this morning. Once again today at the same time, 8:30 EST USA the problem is back and still not connecting as of this writing.

[weaverdas]

Well, it was resolved last night roughly at 4:30 EST USA and worked fine all night and this morning. Once again today at the same time, 8:30 EST USA the problem is back and still not connecting as of this writing.

Unfortunately not resolved for everyone (including me). I have not been able to log on since 8/14 a.m.

[bkc56]

Well, it was resolved last night roughly at 4:30 EST USA and worked fine all night and this morning. Once again today at the same time, 8:30 EST USA the problem is back and still not connecting as of this writing.

As I posted above, I too was able to connect yesterday afternoon/evening and now this morning (8:00 am PST) it's failing again. Same traceroute as I posted yesterday failing at:

 

13 111 111 119 64.125.27.58 so-0-1-0.mpr1.lhr2.uk.above.net

14 Timed out Timed out Timed out -

15 119 119 119 64.125.23.10 pos9-1.mpr2.cdg2.fr.above.net

 

Makes you realize just how fragile this web-thing really is.

[johncbh]

I live in Pennsylvania and wasn't able to connect all day yesterday till about 6-7pm and then I was able to connect for about an hour last night maybe longer but now I can't connect to the server again

[Entropy]

Very strange, I live in PA too and have no problems. I am using Epix. What do you guys use?

[ShYne]

Bloody hell, i wake up expect to play el

[johncbh]

Very strange, I live in PA too and have no problems. I am using Epix. What do you guys use?

Comcast

 

I used visualroute lite and it stops on hop 18 above.net 64.125.27.186

Edited August 15, 2007 by johncbh

[CelticLady]

I also can not connect to the server again. I was able to reconnect around 3:30pm Pacific Standard Time until around 11:00pm when I logged off for the evening.

 

Mine stops in the same place as yesterday as well.

 

 

Tracing route to game.eternal-lands.com [62.93.225.47]

over a maximum of 30 hops:

 

1 5 ms 7 ms 6 ms

2 8 ms * 7 ms

3 18 ms * 8 ms

4 10 ms 12 ms 9 ms 12.118.60.5

5 10 ms 7 ms 13 ms 12.127.6.82

6 12 ms 20 ms 8 ms gbr1.st6wa.ip.att.net [12.127.6.170]

7 9 ms 11 ms 9 ms 192.205.33.114

8 11 ms 9 ms 10 ms so-0-0-0.cr2.sea1.us.above.net [64.125.28.186]

9 71 ms 67 ms 67 ms so-2-0-0.cr2.ord2.us.above.net [64.125.30.222]

10 94 ms 106 ms 91 ms so-0-3-1.mpr1.dca2.us.above.net [64.125.27.18]

11 165 ms 158 ms 160 ms so-1-1-0.mpr1.lhr2.uk.above.net [64.125.31.185]

 

12 * * * Request timed out.

13 * * * Request timed out.

14 *

 

EDIT: I'm on Comcast Highspeed

EDIT2: Washington state

Edited August 15, 2007 by CelticLady

[SCIPIOGOD2]

Very strange, I live in PA too and have no problems. I am using Epix. What do you guys use?

 

I have AT&T sbc yahoo dsl

 

Edit- Sorry about that Entropy, I live in Katy, Texas

Edited August 15, 2007 by ELVARG

[Entropy]

Do you also live in PA?

Please specify where you live too.

[SCIPIOGOD2]

Made edit entropy, sorry about not adding the location. It's above your previous post

Edited August 15, 2007 by ELVARG

[Tarnbriar]

Just chiming in with a "me too." I live in PA, use Comcast, and am having the same problem. I was able to log in fine yesterday evening (but I didn't try during the day). Like others, my connection times out after an above.net hop.

[dana]

I live in Oklahoma, My ISP was SBC, now owned by AT&T. I haven't been able to connect to EL game server at all yesterday and still not able to today.

 

Anyways hope this problem gets resolved soon.

 

 

Tracing route to 62.93.225.47 over a maximum of 30 hops

 

1 2 ms <1 ms <1 ms 192.168.1.1

2 1 ms 1 ms 1 ms 192.168.0.1

3 20 ms 171 ms 14 ms adsl-xxx.xxx.xxx.xxx.dsl.tul2ok.sbcglobal.net [xxx.xxx.xxx.xxx]

4 14 ms 14 ms 15 ms dist1-vlan60.tul2ok.sbcglobal.net [69.152.80.130]

5 23 ms 14 ms 14 ms bb1-g1-0-0.tul2ok.sbcglobal.net [69.152.80.226]

6 24 ms 24 ms 24 ms ex2-p2-1.eqdltx.sbcglobal.net [151.164.42.19]

7 33 ms 33 ms 24 ms asn6461-abovenet.eqdltx.sbcglobal.net [151.164.249.138]

8 25 ms 24 ms 33 ms so-0-0-0.cr1.dfw2.us.above.net [64.125.29.197]

9 30 ms 33 ms 32 ms so-1-2-2.mpr3.iah1.us.above.net [64.125.29.25]

10 57 ms 58 ms 57 ms so-1-3-3.mpr1.dca2.us.above.net [64.125.28.49]

11 130 ms 129 ms * so-0-1-0.mpr1.lhr3.uk.above.net [64.125.27.166]

12 * * * Request timed out.

" " " " " " "

30 * * * Request timed out.

 

Edit: Removed my IP address

Edited August 15, 2007 by dana

[peeps]

I live in Wisconsin, have a satelite connection and have the same problem

[toban]

Very strange, I live in PA too and have no problems. I am using Epix. What do you guys use?

 

NE PA, using Comcast here as well, still no connections

[scafativ]

I live in Wisconsin, have a satellite connection and have the same problem

 

I'm in Wisconsin as well.

 

Well, the problem seems to be with above.net again, and since it reoccurred exactly 24 hours later, they clearly didn't fix the root cause. I opened another ticket with them, referencing yesterday's tickets. It seems as though they're updating a router table with a corrupted one, or something like that. Annoying.

 

scaf

[Entropy]

I hope this is not a net neutrality thingy, where AT&T will send me a letter demanding mula for the privilege of having their pipes connect to our server

[DarkGelf]

I got off work last night and connected first try from Taylorville, Illinois on my DSL from CTItech/Illinois Consilidated, found some interesting things on the maps and was hoping to continue checking them out today.....Wrong!!!

 

At 4 or 5 AM I had EL, when I got back up at 10, no EL.

 

Hopefully when I get off work at 11:30 I will once again be able to play, at least I might have my EL nights!

[Darwin2M]

SBC DSL

Mountain View, California

 

Sent another email to both SBC and to Above.net this morning as I still can't connect.

[ShYne]

AT&T Highspeed, West hartford connecticut